Privacy Policy

1. Information We Collect

When you interact with Roastbird Coffee, we may collect the following types of information:

• Contact Details: Your name, email address, billing address, and shipping address when you place an order or subscribe.
• Payment Information: Processed securely by our payment providers. We do not store raw credit card details on our servers.
• Order History: Details regarding your past purchases, coffee preferences, and subscription status.
• Technical Data: IP address, browser type, operating system, and browsing behavior on our platform to help us improve the shopping experience.

2. How We Use Your Data

The information we collect is strictly used to fulfill our services to you as a specialty coffee roastery. We utilize this data to:

• Process and deliver your coffee orders and manage your recurring subscriptions.
• Communicate important updates regarding your account, shipping delays, or billing issues.
• Respond to your inquiries via our customer support channels.
• Analyze website performance and optimize our digital storefront.

3. Cookies and Tracking Technologies

We use cookies to maintain your session, remember the items in your cart, and understand how you interact with our pages. You can control cookie preferences through your browser settings. However, disabling essential cookies may impact your ability to checkout or manage your subscription plan smoothly.

4. Data Sharing and Protection

Roastbird Coffee does not sell your personal data to third parties. We share information only with trusted service providers necessary to run our business, such as payment gateways, shipping logistics partners, and email service platforms. These partners are bound by strict confidentiality agreements.

We implement industry-standard security measures to protect your data from unauthorized access, alteration, or disclosure.

5. Your Rights

You have the right to access, update, or request the deletion of your personal data at any time. If you wish to exercise these rights or have questions about how your data is handled, please reach out to us using the contact details provided below.