Terms and Conditions

Welcome to Roastbird Coffee. By accessing this website, purchasing our freshly roasted beans, or signing up for our coffee subscription services, you agree to be bound by these terms and conditions. If you disagree with any part of these terms, please do not use our website or services.

These terms apply to all visitors, users, and customers who access our site or shop.

All orders placed through our shop are subject to availability and acceptance. We reserve the right to refuse or cancel an order for any reason, including limitations on quantities available for purchase or errors in product pricing information.

Prices for our coffee and gear are subject to change without notice. We make every effort to display as accurately as possible the details, tasting notes, and prices of our products.

Our coffee subscription service allows you to receive recurring deliveries of fresh beans. By subscribing, you agree to continuous recurring charges based on your selected plan frequency.

• You can pause, skip, or cancel your subscription at any time through your account portal.
• Modifications to an upcoming order must be made at least 48 hours before the scheduled roasting date.
• Billed subscription cycles are final once the beans have been roasted and prepared for shipment.

We pride ourselves on shipping our coffee shortly after roasting to ensure peak freshness. Delivery times are estimates and may vary based on your location and carrier circumstances.

The risk of loss and title for items purchased pass to you upon our delivery to the carrier.

Because coffee is a perishable product, we do not accept returns on roasted coffee beans. However, if there is an error with your order or you are unsatisfied with the quality, please contact our support team within 7 days of receiving your package, and we will work to make it right.

Non-perishable items, such as brewing gear, may be returned in their original condition within 14 days of receipt.

If you have any questions regarding these terms, your order, or our subscription plans, please reach out to us using the details below: